ph635 Privacy Policy

01 Introduction

ph635 ("ph635," "we," "us," or "our") operates the ph635 online gaming platform accessible at https://ph635.com (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access or use our Platform.

This Privacy Policy describes how ph635 collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.

This Privacy Policy applies to all personal data collected through the ph635 website, mobile interfaces, customer support channels, and any other touchpoints through which you interact with ph635. Please read this policy carefully. If you do not agree with the practices described herein, you should discontinue use of the Platform.

02 Data We Collect

2.1 Information You Provide Directly

When you register a ph635 account, make a deposit, contact customer support, or participate in promotions, you provide us with personal data including but not limited to:

• Identity data: Full legal name, date of birth, gender, nationality;
• Contact data: Email address, Philippine mobile number, residential address (including city, province, and postal code);
• Verification data: Government-issued ID (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys ID), selfie or liveness check images submitted for KYC purposes;
• Financial data: GCash account number, PayMaya account details, BPI, BDO, or Metrobank account information used for deposits and withdrawals;
• Account credentials: Username and encrypted password;
• Communications data: Records of your correspondence with ph635 customer support, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access the ph635 Platform, we automatically collect certain technical and behavioral data, including:

• Device data: IP address, device type, operating system, browser type and version, screen resolution;
• Usage data: Pages visited, games played, session duration, click patterns, wagering history, deposit and withdrawal history;
• Location data: General geographic location derived from your IP address (country and city level only; ph635 does not collect precise GPS location);
• Cookie data: Data collected through cookies and similar tracking technologies as described in Section 6.

2.3 Information from Third Parties

ph635 may receive personal data about you from third-party sources, including:

• Identity verification and KYC service providers used to validate your identity documents;
• Payment processors and e-wallet providers (GCash, PayMaya, and partner banks) to confirm transaction status;
• Fraud detection and anti-money laundering screening services;
• Publicly available sources, including government databases, where permitted by Philippine law.

Data Category	Examples	Source
Identity	Full name, date of birth, nationality	You (registration)
Contact	Email, mobile number, address	You (registration)
Verification	Government ID, selfie image	You (KYC process)
Financial	GCash / PayMaya / bank details	You & payment providers
Technical	IP address, device type, browser	Automatically collected
Behavioral	Games played, session history	Automatically collected
Communications	Support chat, email records	You (support interactions)

03 How We Use Your Data

ph635 uses your personal data for the following purposes:

• Account registration and management: To create and maintain your ph635 account, verify your identity, and manage your account settings;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the ph635 Platform;
• KYC and regulatory compliance: To verify your age (21+), identity, and source of funds in compliance with Philippine anti-money laundering laws and PAGCOR regulatory requirements;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Responsible gaming: To monitor gaming behavior, identify signs of problem gambling, and apply responsible gaming tools where appropriate;
• Marketing and promotions: To send you promotional offers, bonus notifications, and platform updates, subject to your marketing preferences;
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the ph635 Platform;
• Legal obligations: To comply with applicable Philippine laws, regulatory requirements, court orders, and lawful requests from government authorities.

04 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, ph635 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account creation, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, KYC requirements, and tax reporting obligations;
• Legitimate interests: Processing necessary for ph635's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing

5.1 Service Providers

ph635 shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification providers, payment processors (including GCash, PayMaya, and partner banks such as BPI, BDO, and Metrobank), cloud hosting providers, fraud detection services, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on ph635's instructions and in accordance with applicable data protection laws.

5.2 Regulatory and Legal Disclosures

ph635 may disclose your personal data to Philippine government authorities, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, or courts where required by law, court order, or regulatory directive. ph635 will, where legally permissible, notify you of such disclosures.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ph635's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

5.4 No Sale of Personal Data

ph635 does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this Privacy Policy.

06 Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the ph635 Platform. They help us recognize your device, remember your preferences, keep you logged in, and understand how you use our Platform. ph635 also uses similar technologies such as web beacons, pixel tags, and local storage objects.

6.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for security, session management, and fraud prevention;
• Functional cookies: Remember your preferences such as language settings, display options, and login status to improve your experience;
• Analytics cookies: Help us understand how players use the Platform, which pages are most visited, and where technical issues occur, so we can improve performance;
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only placed with your consent.

6.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph635 Platform. Instructions for managing cookies are available in the help documentation of your browser.

07 Data Retention

ph635 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing data: Retained until you withdraw consent or opt out of marketing communications.

Upon expiry of the applicable retention period, ph635 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

08 Data Security

ph635 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for internal systems and administrative access;
• Continuous monitoring of our systems for suspicious activity and potential security incidents;
• Staff training on data protection and information security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph635 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Philippine Data Privacy Act and its IRR.

09 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph635:

• Right to be informed: The right to know what personal data ph635 collects about you and how it is used;
• Right of access: The right to request a copy of the personal data ph635 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. ph635 will respond to all verified requests within thirty (30) days of receipt, in accordance with the DPA and its IRR.

10 Children's Privacy

The ph635 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling and online gaming. ph635 does not knowingly collect personal data from individuals under the age of 21.

If ph635 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ph635 Platform, please contact us immediately at [email protected].

11 International Data Transfers

ph635 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure and analytics providers — may process data in other countries. Where personal data is transferred outside the Philippines, ph635 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection. By using the ph635 Platform, you acknowledge and consent to such transfers where necessary for the provision of our services.

12 Changes to This Privacy Policy

ph635 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. The date of the most recent revision is displayed at the top of this page.

Where changes are material, ph635 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the ph635 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.

13 Contact & Data Protection Officer

ph635 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO:

Data Protection Officer — ph635
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 days of receipt of your request

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that ph635 has not handled your personal data in accordance with the Data Privacy Act of 2012.